Electronic Tickets

Welcome to the world of electronic ticketing, the time-saving, ticketless way to travel!

Electronic ticketing, also known as E-ticket, allows your entire travel experience to be easy, safe and electronic. It is as easy as asking for an Electronic ticket* next time you book a flight with Air Canada or your travel agent. It is efficient by making it a snap for you to make changes and cancellations. Electronic tickets are electronic, which means no more paper tickets -- your ticket is stored in our computer system waiting for you when you arrive at the airport.

Notes*:
* Please contact the Air Canada Call Center or your travel agent to ensure your booking is E-ticket eligible or not.
* A paper ticket fee of CA$30 may apply to some E-ticket eligible itineraries when issued as paper. Non E-ticket eligible itineraries are exempt from this fee (carrier/route ineligibility, infant tickets, etc.).

Here's how it works:
  • Book your flight with Air Canada or your travel agent and ask for an Electronic ticket
  • Purchase your ticket using a credit card or other payment
  • The system creates an itinerary / receipt that can be mailed or faxed to you according to your preference
  • Reserve an assigned seat *
  • Tickets may be purchased up to 1 hour before departure
Note*: Advance seating is available to customers, subject to fare type purchased and availability. Please request your seating at the time of making your reservation, or contact the Air Canada Call Center or your travel agent depending on who is responsible for your original booking.

Special services

Upgrade certificates, excess baggage and other special services will be processed as usual.

Electronic ticket destinations

Electronic ticketing is available for our customers to/from China.

Electronic ticketing is also available throughout Canada and most of our transborder and international destinations. Select your destination from the sub-menu below to know if your next flight experience can be electronic.

For additional information regarding our destinations, contact your local travel agent or visit the Contact Us section for the address of your local Air Canada ticket office.

Day of travel

Ensure you have your itinerary / receipt, the credit card used to purchase the ticket and / or valid photo I.D. and all necessary travel documents. Name on the I.D. must match the name on the itinerary / receipt.
    International and Transborder flights

    If you have bags to check or not!
    • Register by using the regular Air Canada Check-in counter or the Express Check-in kiosks to receive your boarding card
    • Check your bags at the regular Air Canada Check-in counter or the Express Baggage Drop-off
    • Proceed to customs and immigration with your itinerary / receipt and boarding card. If you are travelling to the United States, you must fill out and present the U.S. Immigration card to U.S. Customs officials
    • Proceed to security and then to your boarding gate

    Domestic flights

    If you have bags to check or not!
    • Register by using the Express Check-in kiosks or the regular Air Canada Check-in counter to receive your boarding card
    • Check your bags at the Express Baggage Drop-off or at the regular Air Canada Check-in counter
    • Clear security and proceed directly to your boarding gate
    • You are ready to board
    OR
    • Use the itinerary / receipt to clear security and go straight to your boarding gate
    • Present your itinerary / receipt and credit card used to purchase the ticket and / or photo I.D. or Frequent Flyer card and receive your boarding card
    • You are ready to board
Electronic ticket partners

Effective May 1, 2006 Interline prepaid tickets will no longer be sold.

Air Canada currently offers interline E-tickets with most of the other Star Alliance partners. Air Canada, together with its Star partners, offers a global, seamless Star E-ticket product.

(Last updated, 14JUN06.)