Duty Free

Save up to 40% off suggested retail prices!
Find all of your favourite duty-free items at great prices. Browse our catalogue and discover our wide range of leading-brand items, then pre-order online or purchase on board.
New! Pre-order online to be sure to get the items you really want, and enjoy these exclusive deals:- Earn Aeroplan Miles!
- Save with Latitude or Executive First fares

2 ways to buy your favourite duty-free items:
1) New! Pre-order online
- Be sure to get the items you really want: pre-order now!
- Enjoy a greater selection: Over 25 items exclusive to pre-order
- Earn Aeroplan miles: - Spend $49-$199 CAD: Earn 1.5 miles for every $1 spent. / - Spend $200-$1000 CAD: Earn 2 miles for every $1 spent.
- Get extra savings with: Latitude Plus fares - 10% / Executive First fares - 15%
- Pre-order purchases must be completed at least 96 hours before your flight's scheduled departure time.
- Pre-ordered items are delivered on flights leaving Canada only. Be sure your itinerary is eligible for pre-order.
- Online purchases are payable by credit card and must have a minimum value of $49 CAD and a maximum value of $1000 CAD per person.
Eligible Itineraries
The online duty-free pre-order service is available to passengers travelling to the following international destinations:
| Beijing Bogota Buenos Aires Frankfurt |
Hong Kong Lima London (UK) Madrid |
Munich Paris Rome Santiago |
Sao Paulo Seoul Shanghai Sydney |
Tel Aviv Tokyo Zurich |
Passengers must be travelling on a flight segment leaving from one of the following duty-free eligible airports:
| Halifax Montréal |
Ottawa Toronto |
Calgary Edmonton Vancouver |
2) Purchase on board
- Browse our catalogue online or on board your flight from the comfort of your seat.
- Enjoy a wide selection of items. (Subject to availability.)
- Earn Aeroplan miles: - Spend $100-$199 CAD: Earn 250 miles. / - Spend $200 CAD or more: Earn 500 miles.
- Credit cards and cash payment accepted.
- The maximum allowable onboard credit card purchase is $500 CAD per person.
- The duty-free service is not offered on our Embraer aircrafts.
If you are travelling on:
- a flight between Canada and an international destination (outside North America), or
- a flight to and from Canada and Mexico, the Caribbean, Bermuda and Hawaii that is operated by one of the following aircraft: Boeing 777-300 (77W), 777-200 (77L) and 767-300 (763) / Airbus A330-300 (333)
If you are travelling on a North American flight over three hours long:
- from the United-States to Canada, or
- to and from Canada and the Caribbean, Mexico City, Caracas and Bogota (due to space limitations, the service is not offered on our Embraer aircraft).
Security Measures
Passengers with connecting flights are advised not to purchase liquids or gels on board the aircraft (or at duty-free), if they:
- do not have access to checked luggage upon arrival at the connecting airport where duty-free purchases can be added to checked luggage, and/or
- have no room in checked baggage to pack duty-free purchases before rechecking their bags.
(Last updated, 01OCT09)

