Duty Free




Save up to 40% off suggested retail prices!

Find all of your favourite duty-free items at great prices. Browse our catalogue and discover our wide range of leading-brand items, then pre-order online or purchase on board.

New! Pre-order online to be sure to get the items you really want, and enjoy these exclusive deals:
  • Earn Aeroplan Miles!
  • Save with Latitude or Executive First fares
Or, purchase on board your flight.



2 ways to buy your favourite duty-free items:

1) New! Pre-order online
  • Be sure to get the items you really want: pre-order now!
  • Enjoy a greater selection: Over 25 items exclusive to pre-order
  • Earn Aeroplan miles: - Spend $49-$199 CAD: Earn 1.5 miles for every $1 spent. / - Spend $200-$1000 CAD: Earn 2 miles for every $1 spent.
  • Get extra savings with: Latitude Plus fares - 10% / Executive First fares - 15%
What you need to know
  • Pre-order purchases must be completed at least 96 hours before your flight's scheduled departure time.
  • Pre-ordered items are delivered on flights leaving Canada only. Be sure your itinerary is eligible for pre-order.
  • Online purchases are payable by credit card and must have a minimum value of $49 CAD and a maximum value of $1000 CAD per person.
To complete a purchase, some travel information is required (e.g. flight number, date of travel, passport information).

Eligible Itineraries

The online duty-free pre-order service is available to passengers travelling to the following international destinations:

Beijing
Bogota
Buenos Aires
Frankfurt 		Hong Kong
Lima
London (UK)
Madrid 		Munich
Paris
Rome
Santiago		 Sao Paulo
Seoul
Shanghai
Sydney 		Tel Aviv
Tokyo
Zurich


Passengers must be travelling on a flight segment leaving from one of the following duty-free eligible airports:

Halifax
Montréal		 Ottawa
Toronto		 Calgary
Edmonton
Vancouver

2) Purchase on board
  • Browse our catalogue online or on board your flight from the comfort of your seat.
  • Enjoy a wide selection of items. (Subject to availability.)
  • Earn Aeroplan miles: - Spend $100-$199 CAD: Earn 250 miles. / - Spend $200 CAD or more: Earn 500 miles.
What you need to know
  • Credit cards and cash payment accepted.
  • The maximum allowable onboard credit card purchase is $500 CAD per person.
  • The duty-free service is not offered on our Embraer aircrafts.
Eligible Itineraries

If you are travelling on:
  • a flight between Canada and an international destination (outside North America), or
  • a flight to and from Canada and Mexico, the Caribbean, Bermuda and Hawaii that is operated by one of the following aircraft: Boeing 777-300 (77W), 777-200 (77L) and 767-300 (763) / Airbus A330-300 (333)
You may select from our full range of duty-free products. Browse our catalogue.

If you are travelling on a North American flight over three hours long:
  • from the United-States to Canada, or
  • to and from Canada and the Caribbean, Mexico City, Caracas and Bogota (due to space limitations, the service is not offered on our Embraer aircraft).
You may choose from a selection of duty-free items. Browse our North America selection brochure. [PDF]

Security Measures

Passengers with connecting flights are advised not to purchase liquids or gels on board the aircraft (or at duty-free), if they:
  • do not have access to checked luggage upon arrival at the connecting airport where duty-free purchases can be added to checked luggage, and/or
  • have no room in checked baggage to pack duty-free purchases before rechecking their bags.
Duty free liquids will be confiscated at the security checkpoint and additional charges may apply to check the items in.

(Last updated, 01OCT09)