Customer Relations
Past Travel Issues
At Air Canada, we want to maintain a relationship with our customers after they have travelled. Customer Relations endeavours to respond to your feedback and concerns regarding your travel experience. This information will be shared with other departments to improve our services. You may contact us by mail, fax, or email (Residents of Canada & the U.S only). If you have any suggestions on how we can better serve you, please write to us.
For past travel concerns on Air Canada, please refer to the Air Canada contact information listed below. (For travel on our Air Canada connector carriers, please refer to the contact information for our connectors.)
In order to effectively assist you, please submit your correspondence along with a summary of your past travel concerns, full name, complete mailing address, telephone number and Aeroplan number (if a member) to:
Residents of China
Air Canada - Customer Relations
PO Box 64239,
RPO Thorncliffe
Calgary, AB, Canada
T2K 6J7
Fax: 1-866-584-0380
Residents of Canada & the U.S.
Air Canada - Customer Relations
PO Box 64239
RPO Thorncliffe
Calgary, AB, Canada
T2K 6J7
Fax: 1-866-584-0380
Email: Send an Email (Link to Customer Care section of Air Canada's main site.)
For all other international locations
Please contact your nearest Air Canada Worldwide Office.
(Last updated, 02JUN10.)
At Air Canada, we want to maintain a relationship with our customers after they have travelled. Customer Relations endeavours to respond to your feedback and concerns regarding your travel experience. This information will be shared with other departments to improve our services. You may contact us by mail, fax, or email (Residents of Canada & the U.S only). If you have any suggestions on how we can better serve you, please write to us.
For past travel concerns on Air Canada, please refer to the Air Canada contact information listed below. (For travel on our Air Canada connector carriers, please refer to the contact information for our connectors.)
In order to effectively assist you, please submit your correspondence along with a summary of your past travel concerns, full name, complete mailing address, telephone number and Aeroplan number (if a member) to:
Residents of China
Air Canada - Customer Relations
PO Box 64239,
RPO Thorncliffe
Calgary, AB, Canada
T2K 6J7
Fax: 1-866-584-0380
Residents of Canada & the U.S.
Air Canada - Customer Relations
PO Box 64239
RPO Thorncliffe
Calgary, AB, Canada
T2K 6J7
Fax: 1-866-584-0380
Email: Send an Email (Link to Customer Care section of Air Canada's main site.)
For all other international locations
Please contact your nearest Air Canada Worldwide Office.
(Last updated, 02JUN10.)
