Contact Us
How to find us
Tokyo Office
New Pier Takeshiba South Tower 6F, 1-16-1, Kaigan, Minato-ku
Tokyo 105-0022
Japan Call Center
Mon-Fri: 09:00 - 18:00
Sat: 09:00 - 13:00
Sun/Holidays: Closed
Tel: 03-5405-8800 (within Tokyo)
Tel: 0120-048-048 (outside Tokyo)
Fax: 03-5405-8790
Cargo
Tel: 03-5405-8787
Fax: 03-5405-8770
Yurikamome Line: Takeshiba Station ... 1 min. walk; JR Yamanote/Keihin Tohoku Lines: Hamamatsucho Station North Exit ... 10 min. walk towards Takeshiba Futo; Subway Asakusa / Oedo Lines: Daimon Station Exit B2 ... 12 min. walk towards Takeshiba Futo
Call Center Contacts within Canada / U.S.A.
Reservations - Canada / U.S.A
1-888-247-2262
Hearing Impaired (TTY) Reservations
1-800-361-8071
Flight Information
1-888-422-7533
Reservations - Worldwide
A complete list of Air Canada's Worldwide Contacts.
Customer Relations
At Air Canada, we want to maintain a relationship with our customers after they have travelled. Customer Relations endeavours to respond to your feedback and concerns regarding your travel experience. This information will be shared with other departments to improve our services. You may contact us by mail, fax, or email (Residents of Canada & the U.S only). If you have any suggestions on how we can better serve you, please visit Customer Relations for more details.
(Last updated, 01FEB10.)
Tokyo Office
New Pier Takeshiba South Tower 6F, 1-16-1, Kaigan, Minato-ku
Tokyo 105-0022
Japan Call Center
Mon-Fri: 09:00 - 18:00
Sat: 09:00 - 13:00
Sun/Holidays: Closed
Tel: 03-5405-8800 (within Tokyo)
Tel: 0120-048-048 (outside Tokyo)
Fax: 03-5405-8790
Cargo
Tel: 03-5405-8787
Fax: 03-5405-8770
Yurikamome Line: Takeshiba Station ... 1 min. walk; JR Yamanote/Keihin Tohoku Lines: Hamamatsucho Station North Exit ... 10 min. walk towards Takeshiba Futo; Subway Asakusa / Oedo Lines: Daimon Station Exit B2 ... 12 min. walk towards Takeshiba Futo
Call Center Contacts within Canada / U.S.A.
Reservations - Canada / U.S.A
1-888-247-2262
Hearing Impaired (TTY) Reservations
1-800-361-8071
Flight Information
1-888-422-7533
Reservations - Worldwide
A complete list of Air Canada's Worldwide Contacts.
Customer Relations
At Air Canada, we want to maintain a relationship with our customers after they have travelled. Customer Relations endeavours to respond to your feedback and concerns regarding your travel experience. This information will be shared with other departments to improve our services. You may contact us by mail, fax, or email (Residents of Canada & the U.S only). If you have any suggestions on how we can better serve you, please visit Customer Relations for more details.
(Last updated, 01FEB10.)
